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CONSUMER RIGHTS

Delivery time. If the delivery time of the product is not indicated on the website, delivery must be made within a maximum of 30 days from purchase.

Right of withdrawal. The client has the right to withdraw from the contract for a period of 14 calendar days without the need to indicate any reason. In this sense, the clauses that impose a penalty on the consumer and user for this fact will not be valid. Make a form available to the user to be able to cancel the order. Maximum of 14 days to give the money back.

Payment by card: If the amount of a purchase or a service had been charged fraudulently or improperly using the number of a payment card, its holder has the right to demand the immediate cancellation of the charge.

Substitutions: If the contracted good or service is not available, when the buyer has been expressly informed of such possibility, the owner of the website may provide a good or service with similar characteristics that has the same or higher quality without price increase.

Clearly indicate the final price of the product or service before the transaction ends .

The owner of the online store will be responsible for the damages suffered by the product during transport until its final delivery to the user.

Guarantee: minimum of two years.